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6 November, 2020

What are Fixed and Non-Fixed VoIP?


Two of the most common telephony questions we hear are: “What is a fixed VoIP service?” and “What is a non-fixed VoIP service?” In this article, we’ll describe both services in detail and explain what makes them different. To ensure we’re covering the subject thoroughly, we’ll start right at [...]

What are Fixed and Non-Fixed VoIP?2020-11-06T17:29:45+00:00
5 November, 2020

5 IT Vendor Management Best Practices


Vendor management used to be a simple process. Businesses of the past could survive with only one or two vendors. As time progressed, businesses became more diverse, and new technological advancements required more vendors. Maintaining relationships and contracts with a large number of vendors can be a difficult task [...]

5 IT Vendor Management Best Practices2020-11-11T19:31:10+00:00
23 October, 2020

6 Strategies to Reduce IT Cost


Running a business can be expensive, especially in today’s technological age. IT budgets are steadily increasing, and by the end of 2020, worldwide IT spending is expected to reach $3.9 trillion. This represents an increase of 3.4% from last year. Although the costs associated with IT can often be [...]

6 Strategies to Reduce IT Cost2020-10-27T16:47:30+00:00
6 March, 2018

Cloud Contact Center Challenges


While the precise value of a positive customer interaction may be difficult to quantify, most business leaders believe customer interactions are the ultimate critical success factor. In fact, by 2020 analysts predict that customer experience will overtake price and product as the key brand differentiator. (Source: Walker). This surge in [...]

Cloud Contact Center Challenges2018-03-21T05:40:51+00:00
6 February, 2018

Biggest IAM Mistakes and How to Avoid Them


A recent report by Forrester tells us that 80% of security breaches today involve privileged credentials (Source: Forrester). That number is staggering but not entirely surprising. That’s because modern enterprise networks have expanded and spilled over beyond traditional perimeters and outside the safety net of endpoint security and enterprise [...]

Biggest IAM Mistakes and How to Avoid Them2018-03-21T04:58:13+00:00
10 January, 2018

Defining 4G/LTE


We see the number/letter combination in the corner of our smartphones so often, it has almost become invisible: 4G/LTE. Not only that, ‘4G’ is also touted so repeatedly (and loudly) in Verizon, Sprint, and AT&T commercials, most of us hit the mute button without even realizing it anymore. We know [...]

Defining 4G/LTE2018-02-19T11:45:33+00:00
6 December, 2017

SD-WAN Market and Growth


While Software-Defined WAN (SD-WAN) technology was once reserved for smaller-scale operations, it is now seen as a proven, and more mature, network architecture. Today, it is trusted by many distributed enterprises, including those in financial services, healthcare, and retail. The exponential growth rate in the SD-WAN market has been spurred [...]

SD-WAN Market and Growth2018-02-19T11:45:44+00:00
14 November, 2017

What’s Your Unified Communications Plan Missing?


The term Unified Communications (UC) encompasses a large scope of solutions. From instant messaging platforms, video conferencing, and file sharing programs, to mobile applications. The common denominator of UC solutions for the enterprise is the platform’s ability to increase productivity, flexibility, and collaboration in the workplace. The increased collaboration includes [...]

What’s Your Unified Communications Plan Missing?2018-02-19T11:45:57+00:00
10 October, 2017

Private vs. Public Cloud vs. Hybrid – What’s the Difference?


More and more organizations today are deploying cloud-based solutions to help simplify complex IT architectures and to drive down IT spending. In fact, a study by MarketsandMarkets suggests that the hybrid cloud market is estimated to reach $91.74 billion by 2021 (Source: MarketsandMarkets). If your organization is considering a move [...]

Private vs. Public Cloud vs. Hybrid – What’s the Difference?2018-02-28T07:02:20+00:00
12 September, 2017

What is Managed WAP


Have you ever been logged into ‘Guest Wi-Fi’ at a hotel and when you walked from your room to a conference room only two doors down, you got kicked off the Wi-Fi network? Or you’re at a tradeshow and you can only get Wi-Fi from one side of the show [...]

What is Managed WAP2018-02-19T11:46:19+00:00

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