The OnCall Telecom team brings years of experience and knowledge to each of our clients. Learn more about the professionals that will be working alongside you to design, implement, and support your telecom systems throughout their lifecycle.
Chief Executive Officer
Glenn began his career in telecommunications in the 1990s and started his own telecommunications management firm in 1999, which later became part of OnCall Telecom. With Glenn’s knack for evaluating business models and identifying growth opportunities, OnCall Telecom has become a premier leader in helping businesses nationwide design, procure, implement, and manage voice and data networks.
Beyond his professional role, Glenn is also a respected public servant. Glenn was elected in 2008 and 2012 to serve on the Virginia Beach City Council and in 2013 as a member of the Virginia House of Delegates representing the 84th District, where he still serves today.
Glenn is a graduate of the EO/MIT Entrepreneurial Master’s Program and the Sorenson Institute for Political Leadership at the University of Virginia.
John has over 25 years of experience working in the telecommunications industry, serving as the subject matter expert to large enterprise clients for MCI Communications Corporation and Sprint Corporation. His experience includes solutions involving WAN/LAN design, call center design, and large VoIP implementations.
As a telecom consulting liaison for Sprint, John led and helped implement several major initiatives including Sprint’s FTS200 project, a federal telecommunications project which became the standard in governmental communications across all six of the GSA’s required services: switched voice, switched data, packet-switched service, video transmission, dedicated transmission, and ISDN.
During John’s tenure at MCI as a technical consultant and national account manager in Richmond, Virginia, he was responsible for numerous large enterprise client solutions including Capital One, Phillip Morris, and Best Products. His success prompted MCI to enlist John’s expertise with other large enterprise clients in Hampton Roads including Newport News Shipbuilding, The Christian Broadcasting Network (now ABC Family), and Smithfield Foods.
After a career of successful projects and satisfied clients, John founded a telecommunications management company in Norfolk which later became part of OnCall Telecom.
Vice President, Business Development
Lucas began his telecommunications career with Goodman Consulting and Technology designing technology solutions for the company’s clients. After Goodman, Lucas joined KMC Telecom and was recognized numerous times for the caliber of service he provided to their clients.
In 2006, Lucas joined the OnCall Telecom family and is responsible for its corporate sales initiatives and vendor relations. In addition, Lucas oversees the technical solution designs for OnCall’s clients.
Lucas has served on the New Century Technology Council, helping to bridge the gap between local businesses and colleges, and currently serves on the ECPI Advisory Board helping to improve the curriculum for their students. Additionally, he serves on the Century Link Advisory Board assisting with Century Link’s corporate strategy regarding new technology rollout, customer service, and agent support.
Lucas was a CTL AD Council member in 2014, 2015, and 2016, and was a 2016 Vonage Ad council member, a 2018 Avant Ad council member, and a March 2018 Channel Outlaws Podcast Participant. Lucas is also a contributor to a published Polycom case study.
In his free time, Lucas spends quality time with his 16-month old son and wife, enjoys wine, and likes Boston sports.
Director of Operations
Bryan came to OnCall Telecom with an excellent service reputation and over a decade of telecommunications industry expertise in system deployments and network rollout.
Bryan oversees OnCall’s client operations including provisioning, service assurance, and customer service. While his primary focus is on project management and implementation, his extensive knowledge and understanding of network topology and experience in the field provide him with a keen ability to quickly assess and remediate client issues.
Prior to joining OnCall Telecom in 2010, Bryan was involved in numerous multiNode enterprise-class system deployments overseeing system design, database gathering, and deployment and end-user training.
Bryan is a member of Century Link’s Operational Committee and has earned certifications for on-premise PBX phone systems, cabling infrastructure, SIP, and A+. He also holds several industry certifications including BICSI, CompTIA, various copper and fiber certifications, and Panduit.
When not working or engaged in outdoor activities, Bryan enjoys live music and time spent with family.
Josh is a Technical Solutions Project Manager and IT Specialist at OnCall Telecom experienced in multiple disciplines including applied project management, networking, cloud computing concepts, and VoIP methodologies.
A U.S. Navy veteran, Josh was responsible for overall Operations Specialties in Information Assurance (IA), large-scale ships’ evolutions in Yokosuka Harbor, helicopter flight takeoff and landings, Intelligence, Surveillance, Reconnaissance (ISR) collection and analysis, and piloted Unmanned Aerial Vehicles (UAVs) supporting combat missions.
Utilizing his combined IT experience, education, and management perspectives, Josh delivers measurable results for functional areas of project management, technology management, program management, and customer service.
Josh is a graduate of ECPI University with a Master of Science in Cyber Operations and has CompTIA certifications in Security+ and Cloud+.
In his free time, Josh is a motorcycle enthusiast and high school soccer coach who enjoys time with his family, world travel, and movies.
Strategic Account Manager
Chris has been an accomplished Strategic Account Manager at OnCall Telecom for the past 4 years. He develops strategies for his clients that enable efficiency and productivity while decreasing telecommunications monthly operating costs.
Chris has 22 years of industry experience including working with Net2000, MCI, and Cox Business. He spent 6 years with ADS, Inc. providing tactical and logical solutions to the defense industry.
Chris graduated from St. John Fisher College in 1994 with a B.A. in economics. A Western New York native, John moved to Virginia Beach in 1994 and enjoys staying active, going to the beach, camping, playing golf and basketball, and spending time with his three children.
Ashley is a Client Advocate for OnCall Telecom and is certified in telecom solutions. Prior to joining OnCall, she sold patches, coins, uniforms, hats, and other items to the U.S. military for seven years. During college, Ashley started off as a science major and eventually made the switch to business management.
Born and raised in Virginia Beach from a family that’s native to the area, Ashley loves the outdoors, working out, and sports in general, especially water sports. She swims, plays field hockey, volleyball, and soccer and even played soccer for the Olympic development program.
When she’s not working, Ashley enjoys being outside or caring for her Persian cat and chihuahua at home.
For all your telecommunications needs, the OnCall team will be at your side as your dedicated partner. We’re looking forward to getting to know you and your business.